Polityka zwrotu kosztów

We value your support and confidence in us. Customer satisfaction represents our highest priority. Should you be less than fully pleased with the merchandise you have received, our support team stands ready to offer assistance at any moment.

30‑Day Hassle‑Free Return Promise Our 30‑day return policy becomes effective on the day you receive your parcel, calculated according to the logistics delivery timestamp.

Return Eligibility: Goods need to stay in their original state, remain unused and free of damage, while keeping all original tags attached.

Damaged, Faulty or Incorrectly Shipped Products Kindly examine your order right after delivery. Reach out to us within 48 hours if you encounter any of the situations below:

‑ The product got ruined while in transit. ‑ The delivered item does not correspond with your purchase order (wrong product). ‑ The item comes with factory‑made flaws.

Solution: We bear every return shipping expense and will organize a quick replacement or a complete full‑amount refund.

Four Simple Steps to Initiate a Return For a trouble‑free return experience, never ship goods back without prior notification to our team:

Reach Customer Support: Send an email to our official mailbox jasikkluka06@hotmail.com, including your order ID and your reason for return. Clear photos should be attached for quality‑related concerns.

Get Return Approval: Our staff will assess your application and issue your Return Merchandise Authorization (RMA) together with thorough guidelines within 24 hours.

Schedule Collection: For qualified return submissions, we will supply a prepaid shipping label or set up a pickup service with zero extra charges for you.

Ship Your Parcel: Securely wrap up the product and hand over the package to the shipping provider.

Refund Procedure

Inspection Period: We will finish quality evaluation for the returned goods within 3‑5 business days.

Refund Channel: Once the returned item passes our inspection, the refund will be triggered and credited back to your original payment source.

Refund Timeline: Refund operations are normally completed within 10 business days. If you still fail to receive funds after 15 business days, you may get in touch with your card‑issuing institution or message us, and we can provide your transaction reference code.

Get In Touch Should you have any concerns about returns or product swaps, please do not hesitate to contact our team:

Customer Service Email: jasikkluka06@hotmail.com

Response Commitment: We guarantee to respond to all customer messages within 24 hours on business days.